General Terms and Conditions of Defero GmbH for allthingsdaysie.com

As of September 17, 2025

1. Scope and provider

These General Terms and Conditions (“Terms”) apply to the use of the website www.allthingsdaysie.com (“Site”) and all services offered on it, including the blog and forum, and the purchase of products (laundry detergents and period products) by visitors or users (“you”). The operator of the Site and provider of the products is:

Defero GmbH
Hermann-Hahn-Platz 22, 81477 Munich
Email: info@allthingsdaysie.com
Telephone: +49 178 3326521

By using the site or purchasing products, you agree to these Terms and Conditions. If you do not agree, you may not use the site and services. You confirm that you are of legal age or have the consent of your parents or legal guardians to use the services or purchase products.

2. Purchase of products

2.1 Conclusion of contract
The purchase of products is subject to these terms and conditions. Product descriptions on the site do not constitute a binding offer, but rather an invitation to submit an offer.
You can add products to your shopping cart and review them before completing your order. By clicking "Place order," you are submitting a binding offer to purchase. You must accept these terms and conditions before completing your order.
We will confirm receipt of your order by email (order confirmation). The purchase agreement is concluded when we accept your offer by email or ship the products. For payment methods with immediate payment (e.g., PayPal), the contract is considered concluded upon completion of the order process.
The contract language is German. The terms and conditions are stored by us, but will no longer be accessible to you after the contract is concluded.

2.2 Prices and shipping costs
The prices shown on the site include statutory VAT and exclude shipping costs, which are displayed before the order is completed.
If shipping costs are waived above a certain total order value and you receive multiple items, but you declare a partial cancellation and return part of the delivered goods, you may subsequently be charged shipping costs if the value of the goods you keep is below the total order value from which free shipping applies.
We reserve the right to change prices at any time. Pricing errors can be corrected without affecting existing contracts.

2.3 Delivery
Delivery times begin after receipt of payment. Delivery times are specified in the product description.

3. Right of withdrawal

3.1 Cancellation Policy

Consumers have a 14-day right of withdrawal. The withdrawal period begins:

In the case of a purchase contract: on the day on which you or a third party designated by you (not the carrier) have taken possession of the goods.
In the case of separately delivered goods from a single order: on the day on which the last item was taken into possession.
In the case of delivery in partial shipments: on the day on which the last partial shipment was received.
In the case of regular deliveries: on the day the first goods were received.

To exercise your right of withdrawal, please inform us (Defero GmbH, Hermann-Hahn-Platz 22, 81477 Munich, Germany, email: info@allthingsdaysie.com , phone: +49 178 3326521) by means of a clear statement (e.g. by letter or email). You may use the following model withdrawal form, but it is not obligatory.

3.2 Sample Cancellation Form

To Defero GmbH, Hermann-Hahn-Platz 22, 81477 Munich, Email: info@allthingsdaysie.com
I/We hereby revoke the contract I/we concluded for the purchase of the following goods:

[Description of goods]
Ordered on: [date]
Received on: [Date]
Consumer name:
Consumer's address:
Signature (only for written notifications):
Date:

3.3 Consequences of the revocation

In the event of cancellation, we will refund all payments received from you, including delivery costs (excluding any additional costs for a delivery method other than standard delivery), no later than 14 days after receiving your cancellation notice. Refunds will be issued using the same payment method you used for the original transaction, unless otherwise agreed. We may withhold reimbursement until the goods have been returned or you have provided proof of shipment.

You must return the goods to us immediately, and in any case no later than 14 days after cancellation. You are responsible for the return shipping costs. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

4. Warranty

Purchased products are subject to statutory warranty rights in accordance with Sections 434 et seq. of the German Civil Code (BGB). In case of defects, you can demand subsequent performance, rescission of the contract, price reduction, or damages.

4.1 Warranty period for contracts with businesses

In contracts with entrepreneurs (§ 14 BGB), the warranty period for new goods is reduced to 12 months from the transfer of risk.

This reduction of the warranty period does not apply:

in case of intent or gross negligence on our part
in case of fraudulent concealment of defects
in the event of injury to life, body or health
in the event of a breach of essential contractual obligations (cardinal obligations)
insofar as we have assumed a guarantee for the quality of the goods
in the case of recourse claims pursuant to Sections 478, 479 of the German Civil Code (BGB)
insofar as mandatory legal provisions provide for longer periods

The reversal of the burden of proof under § 477 of the German Civil Code (BGB) remains in effect for the first six months after the transfer of risk. After six months, the buyer bears the burden of proof that a defect already existed at the time of the transfer of risk.

4.2 Used goods in contracts with businesses

In contracts with entrepreneurs (§ 14 BGB) concerning used goods, the warranty is completely excluded.

This exclusion does not apply:

in case of intent or gross negligence on our part
in case of fraudulent concealment of defects
in the event of injury to life, body or health
in the event of a breach of essential contractual obligations (cardinal obligations)
insofar as we have assumed a guarantee for the quality of the goods
in the case of recourse claims pursuant to Sections 478, 479 of the German Civil Code (BGB)
to the extent that mandatory legal provisions provide for liability

4.3 Consumer contracts

In contracts with consumers (§ 13 BGB), the statutory warranty rights apply without restriction.

5. Payment methods

You can save your preferred payment method. This is secured in accordance with applicable standards (e.g., PCI-DSS). Your saved payment method is identifiable by its last four digits.

6. Vouchers and offers

Vouchers, gift cards or discounts are only valid for the specified period and may not be transferred, sold or copied unless we agree in writing.

7. Competitions

Only one prize will be awarded per residential address or name. Multiple entries under different email addresses or names are not permitted. Prizes will only be sent while supplies last. We reserve the right to cancel prize draws due to availability issues or other circumstances.

8. Member account

For certain site features (e.g., blog or forum), you need to create a member account and provide correct information.

You are responsible for the security of your login credentials. Unauthorized use of your account is your responsibility if you fail to exercise due diligence.

You can log in via third-party platforms (e.g., social media), which gives us access to certain information from your account.

We may suspend or terminate your account for violations of these Terms and Conditions or legal regulations. You may request the deletion of your account at any time.

9. Permitted Use

The site and services may only be used for private, non-commercial purposes and must comply with these terms and conditions and applicable law.

The following are particularly inadmissible:

Illegal or fraudulent use, infringement of third-party rights, or identity theft.
Manipulation of content, interference with security functions, or disruption of services.
Transmission of harmful content (e.g., viruses, malware).
Use of automated systems (e.g., bots) for monitoring or data extraction.

They agree to cooperate with us in the event of violations.

10. Intellectual Property Rights

All content on this site (texts, images, software, trademarks, etc.) is our property or licensed. No rights to it are transferred to you unless expressly permitted or required by law.

11. User content

You can upload content (e.g., comments, images) ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to use, modify, reproduce, and distribute this content within the context of the Site, including the blog and forum.

You warrant that your content is lawful and does not infringe any third-party rights (e.g., copyrights, personal rights).

In case of suspected copyright infringements, please notify us using the contact details provided below with the following information:

Contact details of the authorized person.
Description of the infringed work.
Description of the material and its URL.
Declaration that the use is not authorized.
Affidavit of correctness and legitimacy.

We can inform the reporting person about counter-statements.

18. Applicable Law

If the site offers a blog or forum, these may only be used in accordance with these terms and conditions and applicable law.

You may upload content such as comments or posts that meet the requirements for user content (Section 11).

We reserve the right to remove content or suspend accounts for violations of these Terms and Conditions.

We are not liable for user-generated content unless defects were fraudulently concealed or mandatory legal liability exists.

12. Terms of Use for Blog and Forum

The site and free services, including the blog and forum, are provided "as is" without warranty. We make no warranty as to availability, error-free operation, or suitability for a particular purpose, unless defects have been fraudulently concealed. Access may be restricted due to maintenance or updates. Warranty rights for purchased products remain unaffected.

13. Warranty Disclaimer

We are liable only in cases of intent, gross negligence, negligent injury to life, body or health, and in cases of slight negligence in the breach of essential contractual obligations (obligations whose fulfillment is essential for the performance of the contract and on which you may regularly rely). In the latter case, liability is limited to typical, foreseeable damages.

Liability under the Product Liability Act or in the case of an express guarantee remains unaffected.

These limitations apply to contractual and non-contractual liability as well as to our representatives and agents.

14. Limitation of Liability

You agree to indemnify us against any third-party claims arising from your use of the site, including blog and forum, or your uploaded content in violation of these Terms and Conditions, provided that you are responsible for this.

15. Release

We may amend these Terms and Conditions at any time. Amendments apply to new orders from the date they come into effect. For ongoing services, we will inform you in a timely manner. Consumers (§ 13 of the German Civil Code) must explicitly consent to the amendments; failure to object does not constitute consent. Consumers have the right to terminate the contract without giving their consent. We may terminate the services if you object.

We may change, restrict or discontinue the services without liability, and will inform you in advance where possible.

16. Changes to the Terms and Conditions and Services

Links to third-party websites are provided for informational purposes only. We are not responsible for their content or transmissions.

17. Links to third-party providers

These terms and conditions are governed by the laws of the Federal Republic of Germany, without regard to conflict of law provisions.

19. Miscellaneous

A waiver of rights in cases of violations does not constitute a waiver for other violations.

Ineffective provisions will be replaced by statutory regulations; the remaining terms and conditions remain effective.

You may not assign your rights without our consent.

These terms and conditions constitute the entire agreement. Provisions regarding liability, indemnification, and intellectual property survive termination.

20. Contact